Last updated: January 2025
At Vans Bikaner, your privacy is as important to us as the purity of our ingredients. This policy explains what information we collect when you shop with us, how we use it, and the choices you have.
1. Information We Collect
When you place an order, create an account, or contact us, we collect:
- Name, email address, and phone number
- Delivery address and billing details
- Order history and product preferences
- Device and browser data when you visit our website
We do not collect payment card details directly — all transactions are handled by our secure payment partners.
2. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Send order confirmations and delivery updates
- Respond to your questions and support requests
- Send you seasonal offers and new product launches (only if you've subscribed)
- Improve our website and understand how customers use it
We will never sell your personal information to third parties.
3. Cookies
Our website uses cookies to remember your preferences, keep your cart intact, and understand visitor patterns. You can disable cookies in your browser settings, though some features of the site may not work as intended.
4. Data Security
We use industry-standard security measures — including SSL encryption — to protect your data. Access to personal information is restricted to authorised staff only, and we regularly review our data handling practices.
5. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Ask us to delete your data (subject to legal obligations)
- Unsubscribe from marketing emails at any time
Questions about your privacy?
Write to us at hello@vansbikaner.in or call +91 98765 43210. We respond within 2 business days.